Order Status/Billing Inquiries

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ORDER STATUS

Your order status information can be accessed anytime by clicking on the "Order Status" button located at the top of every page after logging in to "My Account".

Once you click on "Order Status", enter your order number and billing zip code. The order number can be found in order confirmation emails sent from us, and at the order confirmation page after you've submitted your order.

If you shopped by phone, our customer service representatives provide that information to you after you've placed your order or you can call 866-WOWWOW1 (866-969-9691)

For a complete order status, we strongly encourage you to register. Registered customers have complete access to order details without having to enter an order number. Details include products ordered, price, and total order amount.

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